Privacy Policy

Last Updated: 28/05/2024

1. Introduction

Welcome to Garden., a multi-vendor e-commerce mobile app. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping address, and other contact details.
• Payment Information: Payment method details, transaction history, and billing information.
• Device Information: Information about your device, such as IP address, browser type, and operating system.
• Usage Data: Information about how you use our app, including your interactions with vendors and purchases made.
• Location Data: With your consent, we may collect and process information about your location to provide location-based services.

3. How We Use Your Information

We use the collected information to:

• Facilitate account creation and login processes.
• Process and manage purchases, orders, payments, and refunds.
• Provide, operate, and maintain our services.
• Improve, personalize, and expand our app functionalities.
• Communicate with you, including customer service and support.
• Send you promotional communications, updates, and other information related to the app.
• Monitor and analyze usage patterns to enhance user experience.
• Ensure the security and integrity of our services.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share your information in the following situations:

• Vendors: We share relevant information with vendors to facilitate your purchases and deliveries.
• Service Providers: We may employ third-party companies and individuals to help us operate our app or provide services on our behalf.
• Legal Requirements: We may disclose your information to comply with legal obligations, respond to requests from public and government authorities, or protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete your personal information.
• The right to object to or restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time, where we rely on your consent to process your information.

To exercise these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information promptly.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.